oferoPhilippines

Service

Ofero Warranty and Service Philippines

Use this page to check what to prepare before asking about warranty, battery care, maintenance, and branch service support for Ofero electric bikes, scooters, and e-trikes.

Before Service

What to prepare

  • Model name, color, battery option, and purchase branch or dealer.
  • Proof of purchase and purchase date.
  • Clear photos or short videos showing the issue.
  • Battery, charger, key, remote, or other related parts if they are part of the concern.

Buyer Reminder

Confirm final warranty terms before purchase

Warranty coverage, battery policy, parts availability, labor terms, and service schedule can vary by model, branch, and dealer. Ask for the final written policy before buying.

Service Locations

Branches and dealer stores

Contact or visit the nearest listed Ofero branch or dealer store to confirm service availability and model support.

Branch

Imus Branch

DRB Building, Ground Flr., Brgy. Palico IV, E. Aguinaldo Highway, Imus, Cavite
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Branch

Dasmariñas Branch

Brgy. Zone B1-A, E. Aguinaldo Highway, Dasmariñas, Cavite
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Branch

Parañaque Branch

Arc of 17 De Marzo Street, Quirino Avenue, Parañaque City
Open in Google Maps

Dealer Store

Muntinlupa Branch

Unit 1 & 2, 888 National Highway, Tunasan, Muntinlupa City
Open in Google Maps

Dealer Store

General Trias Branch

513F San Francisco De Malabon Estate, Purok 1, Barangay Tejero, General Trias, Cavite
Open in Google Maps

Battery Care

Basic care for lithium e-bikes

  • Use the correct charger for your model and battery option.
  • Avoid charging in direct rain or flooded areas.
  • Let the unit cool down before charging after a long ride.
  • Ask the branch before replacing battery, controller, or charger parts.

Quick Links

Need model details first?

All Ofero models Ofero price list Branches and dealer stores

FAQ

Common buyer questions

Where can I ask for Ofero warranty or service support?

Start with the nearest Ofero branch or dealer store and confirm the service process for your exact model.

What should I bring for service?

Bring proof of purchase, model name, battery/charger details, and clear photos or videos of the issue when possible.

Is battery warranty the same for every model?

Warranty coverage can vary by model, dealer, purchase date, and battery option. Confirm the final written terms before purchase.

Pwede ba magtanong muna bago pumunta?

Yes. Confirm stock, service availability, branch schedule, and required documents before visiting.